IT Services

Interactive Case Studies

Here are case studies from some of the application development & systems integration projects conducted and delivered by Connect Interactive.

Client: Pacific Regional HIV/AIDS Project (PRHP)
URL: http://www.prhp.org.fj
Application Type: Information - Regional Organisation
Features: PRHP Partners across 14 Pacific Island nations, grants schemes, searchable resources, event calendar, HIV/AIDS information for the public, latest news, newsletter subscription service, member-only content areas, forums, public resources, annual reports, regional strategy plans
Technology Used: ColdFusion MX, FirebirdSQL
Hosting: Connect Interactive (Local/Windows)

The Pacific Regional HIV/AIDS Project is a regional non-government organisation (NGO) funded by the Australian Government's AusAID programme. PRHP is responsible for the development, implementation and evaluation of multi-sectoral responses to HIV/AIDS in the Pacific. Connect Interactive was asked to come up with a concept for an online system where reports and other publicly viewable documents were easily published, as well as easy-to-update sections that could be managed by authorised personnel via the site's administrative interfaces. One of the main features of the site for easier update of region-specific information was to give the PRHP site administrator privileges to create accounts for content managers targeting specific site categories.

Client: Fiji Television Limited
URL: http://www.fijitv.com.fj
Application Type: Information
Features: Daily television schedules, sign-up forms for Fiji TV subscripiton-based services, advertising panel, Fiji TV general information, searchable news archives
Technology Used: ColdFusion MX, FirebirdSQL
Hosting: Connect Interactive (Local/Windows)

The initial focus was to move the content categories in the previous Fiji TV site to the new website so as to cater for existing site visitors and then incorporate new features/categories into the new site which is a full CMS based website. The need for the restructure was to provide site visitors access to updated TV schedule listings, news flashes, sign up forms for subscription based services, customer support as well as general information about Fiji TV. The old site was not providing enough updated and organised information to site visitors as the site was static and updates could not be done on a regular basis, thus the need for the new website.

Connect Interactive's objective was to use technology focus through an innovative design, together with the flexibility of a database-driven back end to create a more user focused website. Now Fiji TV is able to receive online applications as well as client queries from the website, and are able to log these queries in their Frequently Asked Questions section where customers can find answers to most queries, as opposed to receiving numerous calls on similar matters throughout the day.

Dynamic news articles displayed prominently on the home page, allowing authorised staff to provide up-to-date information to site visitors. News flashes, sports news and upcoming promotions can be updated by authorised Fiji TV staff with the click of a few buttons.

Client: United Nations System in Fiji
URL: http://www.un.org.fj
Application Type: Information - Regional Organisation
Features: Event calendar, latest news and updates, UN member website links, dynamic sitemap, job advertisements, newsletter subscription service, links to other regional organisations, publication archive, fully searchable website, membership system
Technology Used: ColdFusion MX, FirebirdSQL
Hosting: Connect Interactive (Local/Windows)

The United Nations head office in the Fiji Islands is responsible for managing and maintaining the South Pacific Region's UN project initiatives. Previously there were no online presence for the United Nations Fiji and there was a need for a single information portal where United Nations members can log in and view upcoming events, recent news and happenings around UN agencies worldwide, as well as circulating regular HTML based newsletters to their members. Looking at the scope of the project, it was quite evident that this new website was going to be extensively used by site visitors to get the latest information on projects, seminars, meetings, etc., so updating this site needs to be simple and quick to load.

Connect Interactive's approach to this project was also to make an extensive extranet backend where members can have their internal discussions and circulars available for UN site members.

Client: Fiji Islands Visitors Bureau (BulaNet)
URL: http://bulanet.fijifvb.gov.fj/index.cfm?go=bulanet.mdsreg (public newsletter subscription)
Application Type: Email Marketing / Staff Extranet
Features: Worldwide staff sign-in, document archives, discussion forums, event calendar, newsletter publishing system
Technology Used: ColdFusion MX, FirebirdSQL
Hosting: Connect Interactive (Local/Windows)

BulaNet supports the Fiji Islands Visitors Bureau's initiative to improve collaboration and information sharing among the organisation's offices around the world. Using an Internet-based system, each location can access and share marketing content, sales numbers and any other type of info desired in a secure, archived digital environment.

The Fiji Islands Visitors Bureau has offices around the world that maintain responsibility for the geographic areas they represent. Consistent communication messages among each of the offices is critical to the organisation's success and the FVB is intent on giving the employees at these locations tools that assist them with their jobs. Security is a concern as the travel industry is fiercely competitive. Additionally, a central repository of documents, workbooks, memos, files and reports was needed. Different versions of different documents at separate offices would hinder the consistent approach the FVB was going for. An online contact management center was requested as well to provide information about staff members, local and international clients and sponsors/advertisers.

BulaNet enables participating staff members of the Bureau to publish or upload any type of documents, send internal and/or external notices and press releases through the application's built-in noticeboard or even through email newsletters.

On the collaborate side, documents and reports can be reviewed and approved online, significantly reducing the usual amounts of back and forth needed during a review process. Departmental, regional and organisation-wide staff discussions are also built into the application.

User accounts are set up via an FIVB administrator who allows them certain access rights depending upon the employee's need. The user interface for the site is simple and straightforward to cater to the purpose of the application. Unlike a public website which is often designed to pull visitors in and elicit further browsing, an extranet is primarily designed to be as functional as possible. Since this extranet is separate from the Bureau's public website, Connect Interactive also named the application "BulaNet" and designed a logo that utilised the Bureau's existing brand identity.

Above all, the newsletter subscription and publication system inside BulaNet keeps 20,000+ subscribers worldwide up-to-date with tourism updates, industry bullentins, special offers, and much more via more than 8 different public and member newsletter categories.

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