Support

Support Overview

This is a knowledge base that covers issues such as connectivity, email, and billing. For technical support, first consult our Help Topics section. If this does not resolve your issue, please use this form with your account details to submit a support ticket. All fields are compulsory and must be filled with accurate information for faster processing and response.

Please note that account opening, closure, and changes cannot be initiated by this online form. You should contact your nearest Connect office for general enquiries.

 

Service Status

Service Current
Last updated: 11/09/2007 2:00pm
Wireless broadband Up - no known issues
ADSL wired broadband Up - no known issues Planned outage on 15/12/2007
Dial-up Up - no known issues
Mobile Internet access Up - no known issues
Satellite Up - no known issues
Mail server Up - no known issues
Web hosting server Down - expected backup on 31/12/2007

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